Transfers, Cancellations & Refunds

You are able to transfer people within your team or your whole team entry to another participant or team. Changes to team members can be made at any time including on the event day at registration.

If you can’t find anyone to replace you and would prefer a refund of your entry fee we are able to provide:

1. Full refund less 20% administration fee if you advise us by email by 12 February 2016;

2. 50% refund if you let us know between 13 February and 26 February 2016.

3. No monetary refund if you let us know after 26 February March 2016.

Fundraising monies for Lifestart are not refundable at any time.

For refunds prior to 11:59pm 26 February 2016 please email kayakforkids@arocsport.com.au

If the event course is, in the opinion of the organisers, unsafe (for example by reason of heavy rain, high winds, bush fires, “acts of god”), organisers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. Organisers also reserve the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical or preferable to re-schedule the event to any other weekend.